Privacy Policy

1. Introduction & General Terms

This privacy statement is made on behalf of Epic Markets

Epic Markets (“EM”) is a trading education company and offers a range of content, products and services related to trading financial markets. We are committed to respecting your privacy and keeping your information safe. We want to give you clear information about what information we collect and how we use it. We are committed to respecting your privacy and keeping your personal information safe. This privacy and cookies policy tells you what to expect when Epic Markets collects personal information. This privacy and cookies policy relates to our use of personal information we collect from you via the following:-

Epic Markets Website and Landing Pages

Social Media

3rd party marketing referrals


2. Who We Are

EM collects or receives your data under the privacy notice and does so as a data controller.


3. What Personal Information We Collect About You

We collect personal information about you. We may collect this information when you:

Register for a trading webinar

When you attend a trading webinar

When you purchase an Epic Markets Education Product

Sign up for publications or newsletters

Telephone, write, email, livechat, contact us online or text us or otherwise provide us with your personal information

This can include information such as your name, email address, postal address, IP address, telephone number and mobile number.


4. How We Use Your Information

We will not rent, swap or sell your personal information to other organisations for them to use in their own marketing activities without your consent.

The legal basis that we rely on for processing your data will depend upon the circumstances in which it is being collected and used, but will in most cases fall into one of the following categories:

Where you have taken clear affirmative action and consent is implied. For example where you have provided your personal data via an online form.

Where you have provided your consent to allow us to use your data in a certain way

Where the processing is necessary to carry out the performance of a contract with you; for example if you purchase a product or service from us we would need to process your information to enable us to supply the product or service

Where the processing is necessary for us to comply with a legal obligation; or

Where it is in our legitimate interests to perform our functions; for example we will share your data with relevant companies because to get the most benefit from your experience with Epic Markets it is necessary and a benefit for you to have access to information from that relevant company. It is in our interest to ensure our clients have the best possible service and experience and therefore we deem it in our legitimate interests to share this information.

If you have given your consent, we will use your information for a number of purposes including the following:

To collect personal information about you, your interests and likes

Send you information regarding the specific trading webinar you have booked

Send information on other products and services of Epic Markets

Send you information relating to events that the Learn How To Trade Online is involved in.


5. Other Ways We Use Your Information

We may carry out analysis of the information we collect about you to optimise the products and services we provide.

We also use your data to find similar profiles of person using marketing tools within Facebook and Google. Your data is stored within the Epic Markets Facebook and Google accounts, however your information cannot be accessed by Facebook and Google


6. Will I Be Contacted For Marketing Purposes?

Epic Markets will only send you marketing emails where you have consented to this and you are able to withdraw your consent at any time by updating your preferences.

We may use information which we hold about you to show you relevant advertising on third party sites.


7. Will My Information Be Shared With Anyone Else?

We may share with third party sites such as Google or Facebook some data with appropriate security measures to show relevant advertising on third party sites.


8. How Long Will Epic Markets Keep My Information

We will hold your personal information on our systems for as long as is necessary for the relevant activity or until you request that we remove your information from our systems via email. support@epic.markets


9. Telling Us When Things Change

You can help us keep our records up to date by telling us when your contact details and other personal information changes. You can also change your mind at any time about how we contact you or ask us to stop contacting you altogether.

Please contact

support@epic.markets


10. Can I Find Out What Information Epic Markets Holds About Me

You have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. There is no fee for the first request. A $10.00 fee may be charged for subsequent requests. We require you to prove your identity with 2 pieces of approved identification. We will provide you with the information within 1 month of your request unless requests are complex and numerous.


To provide you with further information, it is likely that we hold your name and email address if you have opted in to any of our forms on our website or landing pages. All data is held on secure servers by 3rd parties such as Sendgrid, Mailgun, HighLevel and Clickfunnels.

For any requests in respect of your data please contact support@epic.markets


11. Cookies

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer, tablet or mobile phone (all referred to here as a “device”) web browser from a website’s computer and is stored on your device’s hard drive. Each website can send its own cookie to your web browser if your browser’s preferences allow it. Many websites do this whenever a user visits their website to track online traffic flows. Similar technologies are also often used within emails to understand whether the email has been read or if any links have been clicked.

A pixel is a small amount of code on a web page or in an email notification. As many services do, we use pixels to learn whether you’ve interacted with certain web or email content. This helps us measure and improve our services and personalize your experience with EM.

a) FIRST PARTY COOKIES

A First Party Cookie is set by the domain, such as the computer you are using to access the internet, or the specific website that you have visited.

We use the two main types of cookies, persistent and session cookies.

A persistent cookie remains on your device after you have visited our website. These cookies will help us identify you as a unique visitor to our website by storing a randomly generated number.

A session cookie is temporary and only exists for the period you access the website for (or until the browser is closed after visiting our website). This particular type of cookie assists us by helping our website remember your selections and choices whilst visiting our website and therefore avoids you having to re-enter information. This type of cookie does not contain personal information and cannot be used to identify you.

b) THIRD PARTY COOKIES

A Third Party Cookie is one which is not related to Epic Markets and is placed on your device by a third party. Please note that other third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be performance cookies. Such third parties may place cookies on your device but these third party cookies are not controlled by Learn to Trade and we cannot prevent such third parties placing the cookies on your device. If you are concerned by the use of third party cookies you should contact the websites of such third parties directly and obtain details from them regarding how to opt out of receiving such cookies.

c) WHY DOES EPIC MARKETS USE THESE TECHNOLOGIES?

Information supplied by cookies can help us to understand the profile of our visitors and help us to provide you with a better experience.

We also use cookies and pixels to deliver ads, measure their performance and make them more relevant to you.

EM works with third-party advertising partners, including Facebook and Google to market EM’s Products and Services and serve ads on our behalf.

d) WHAT CAN I DO ABOUT COOKIES?

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies (Such as restricting third party cookies for instance).

However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the site and the functionality of the site may be impaired.

Except for essential cookies, all cookies will only be retained for a commercially reasonable period.

Terms Of Service

Epic Markets Disclaimer: Any advice or information on this website is General Advice Only - It does not take into account your personal circumstances, please do not trade or invest based solely on this information. By viewing any material or using the information within this site you agree that this is general education material and you will not hold any person or entity responsible for loss or damages resulting from the content or general advice provided here by Learn How to Trade Online, and its employees, directors, presenters, contributors and representatives. Trading has large potential rewards, but also large potential risk. You must be aware of the risks and be willing to accept them in order to invest in the financial markets. Don't trade with money you can't afford to lose. This website is neither a solicitation nor an offer to Buy/Sell any financial products. No representation is being made that any account will or is likely to achieve profits or losses similar to those discussed in any material on this website. The past performance of any trading system or methodology is not necessarily indicative of future results.


Epic Markets High Risk Warning: Trading has large potential rewards, but also large potential risks. Leverage can work against you as well as for you. You must be aware of the risks of investing in financial markets and be willing to accept them in order to trade in these markets. Trading involves substantial risk of loss and is not suitable for all investors. Please do not trade with borrowed money or money you cannot afford to lose. Any opinions, news, research, analysis, prices, or other information contained on this website is provided as general market commentary and does not constitute investment advice. We will not accept liability for any loss or damage, including without limitation to, any loss of profit, which may arise directly or indirectly from the use of or reliance on such information.


Definitions


In these Terms and Conditions,


EM means Epic Markets;


Course means Epic Trader Program;


Epic Trader Program means financial market online course;


Group Coaching means online coaching sessions with other members and an EM coach;


Start Date means date you purchased a Course, Product or Service from EM;


Calendar Day means Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday;


Material means any material created or distributed by EM in connection with the Course.



Information About Us


Epic Markets is a trading name of AMH Global FZ LLE, which is incorporated in the United Arab Emirates. It's licence number is 16871/2021.

Our registered address is Creative Tower, Creative City, Fujairah, UAE, PO Box 4422


Epic Markets Ltd is incorporated in the Marshall Islands with the registrar of corporations. It's registration number is 108674.

Our registered address is Trust Company Complex, Ajeltake Road, Ajeltake Island, Majuro, Republic of the Marshall Islands MH 96960.


All of our products and services are either educational in nature and are therefore not regulated by governing body, or offered from jurisdictions that do not require regulation.


General


By accessing this site and hereby purchasing Epic Markets training in any form, including but not limited to seminars, webinars, mentoring or newsletter, you signify that you have read and accepted the following term and conditions. Your use of the Epic Markets website and/or the purchase of our products indicate your acceptance of these terms. These terms can be modified at any time without notice.


All information that is provided by Epic Markets is for educational purposes only. Epic Markets and its representatives are not stockbrokers, financial or investment advisers and do not recommend any specific trade of any kind at any time. Any financial securities that are mentioned throughout the course of training and/or website/other products are cited only for illustrative and educational purposes.


Investing in financial markets is risky and it is possible to lose money. It is recommended that you seek a professional licensed financial adviser prior to implementing any investment program or financial plan. Past performance is no indication or guarantee of anticipated future results. Epic Markets and its employees, directors, presenters, contributors and representatives do not guarantee any results or investment returns based on the training and information that you receive.


We may at times provide links to other websites, companies and services. We are in no way responsible for the content of these sites and they are provided for your information only. Please refer to their websites or companies specific terms and conditions.


You acknowledge that Epic Markets and its employees and representatives have not promised you in any manner whatsoever that you will earn a profit from your personal investments or decisions based on the training and education provided.


All material, logos and content is the property of Epic Markets and cannot be used for other purposes without explicit written permission. You agree not to copy, reproduce, publish or otherwise disseminate in whatsoever form or media any of the training materials or information that you will receive in or related to the training, without the written consent of Epic Markets.


Purchase Policy


All payments made to Epic Markets in connection with any product purchased or account or service, and any renewal thereof, are non-refundable; and Epic Markets does not offer, and is not required to provide, any refunds or credits for any reason, including, without limitation, satisfaction or your failure to cancel your account or service prior to its automatic renewal. There is no circumstance in which you will be entitled to, or Epic Markets is required to provide, a refund or credit for any reason, including, without limitation, satisfaction or your failure to cancel your account or service prior to its automatic renewal. We offer trial periods so that you know what you are getting before you pay full price. You forgetting to cancel your membership subscription does not constitute a valid reason for refund.


The only exception to this purchase policy is the 30 day money back guarantee which is only available for the Epic Trader Program priced at £997/year. No other product or service is refundable.


Money Back Guarantee


If you're not happy for any reason at any time inside your money back guarantee period of 30 days, you should contact our live chat support team or support@epic.markets


Our money back guarantee is action-based, meaning that you need to have completed the below steps in order to qualify for a refund.

-Watched more than 80% of the course content

-Attend 2 Live Coaching Sessions & 2 FastStarts (We run 4 per week)

-Placed 20 live trades at 1% risk with your Epic Markets trading account


The reasons for the above requirements are simple. Our guarantee is in place to refund people that have genuinely tried to trade profitably using our software and systems. If you buy the program, never use it and then in 29 days ask for a refund, you will NOT be entitled to one. You need to put in the work and effort to learn to trade successfully. You need to watch 80% of our video content in the course, attend 2 live coaching sessions and 2 FastStarts and actively place live trades on real money following our rules. If you've done that and you're not happy, we'll refund you in full.


We have real time tracking software in place, based on your login information, that tells us if you have completed all of the above steps.


Please be aware refunds typically take 7 to 14 days.


Subscription Services


Payments for subscription services, including but not limited to the Epic Markets Software and Epic Trader Program and Group Coaching, must be made in advance. Subscription is available on a monthly rolling or annual rolling basis with the first day of each billing period being a billing date. This charge will continue on each renewal date thereafter unless and until you cancel, and regardless of how much you use the service. Payment dates will recur on the same date each month/quarter. All cancellations must be communicated to us by email support@epic.markets or using our live chat. Under no circumstances will any refunds be given for any part month. You forgetting to cancel your membership subscription does not constitute a valid reason for refund. You agree to these terms by checking a tick box before completing your purchase.


Termination of Subscription Services


You may terminate your subscription services at any time by contacting us via live chat or via email support@epic.markets You must send us a cancellation notice 2 calendar day before your next subscription payment date. If you give notice of 2 calendar days or less, you may be charged your normal subscription rate for the following month or year. As long as you have submitted your cancellation request inside the required time period, we will then refund that payment. Fees paid in advance for any unexpired subscription term will not be refunded. You forgetting to cancel your membership subscription does not constitute a valid reason for refund. You agree to these terms by checking a tick box before completing your purchase.


General Release


By accessing this site and/or by purchasing products from Epic Markets you hereby generally release Epic Markets and its employees and representatives, including but not limited to, its employees, contractors or agents from any liability whatsoever related to your participation in this course or training. You hereby assume the risk for claims herefore and hereafter arising from your participation in this training or by the use of this website/other products.


You agree that Epic Markets will accept no responsibility or liability for any loss/losses caused either directly or indirectly as a result of using their products or services. This includes non-delivery of emails, problems with the website, and any errors or omissions.


Terms of website use

This page (together with the documents referred to on it) tells you the terms of Epic Markets. Please read these terms of use carefully before using the website.


By using Epic Markets you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using the site.


We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.


We aim to update the Epic Markets websites regularly, and may change the content at any time. If the need arises, we may suspend access to the site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.


Reliance on information posted and risks: Commentaries, information and other materials contained in any part of the Epic Markets websites are not intended to amount to advice on which reliance should be placed. They should not be relied upon for the purpose of effecting securities transactions or other investing strategies, nor should they be construed as an offer or solicitation of an offer to sell or buy any security.


We therefore disclaim all liability and responsibility arising from any reliance placed on any information displayed on any of our websites by any visitor to the site (including without limitation liability and responsibility for any investment decision made), or by anyone who may be informed of any of its contents.


Trading and investing often involves a very high degree of risk. Past results are not indicative of future returns and financial instruments can go down as well as up resulting in you receiving less than you invested. Do not assume that any recommendations, insights, charts, theories, or philosophies will ensure profitable investment.


We reserve the right to withdraw or amend the service we provide at any time, without notice. We will not be liable if for any reason our websites are unavailable at any time or for any period.


We may restrict access to some parts of our websites, or the entire site.


Subscribers acknowledge that his or her right to use the site and other products or services offered by us is personal and is not transferable by assignment, sub-license, or any other method to any other person or entity. Any attempt to transfer a Subscriber's right to use this site is void and shall constitute a breach of these terms of use.


If you choose, or you are provided with, a user identification code ("username"), password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. If you have reason to believe that a third party has access to your Subscriber account, you must promptly inform us at support@epic.markets


No Subscriber may (i) select or use a username or email address of another person with the intent to impersonate that person; (ii) use a username or email address subject to the rights of any other Subscriber person without our authorization; (iii) use a username in violation of the intellectual property rights of any person; or (iv) use a username that we in our sole discretion, deem offensive.


We have the right to disable or amend any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions clauses.


We are the owner or the licensee of all intellectual property rights on our websites and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.


You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference.


You may not download any of the video content. It is securely hosted in a way that will play at a bitrate and quality suitable for your internet connection. Any attempt to download video material can be tracked and will be treated as an attempt to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate the information.


You must not reproduce, retransmit, distribute, disseminate, sell, publish, broadcast, or circulate the information received through our websites to anyone, including but not limited to others in the same company or organization, or use it for any commercial purposes.


You will be prosecuted to the full extent of the law, for stealing and attempting to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate our intellectual property along with being liable for a fine of $300,000. This fine applies to both individuals and corporations that attempt to steal our intellectual property. You have been warned.


If you breach these terms of these website terms of use, your right to use our websites and content will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.


Our liability: The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy.


To the extent permitted by law, we, our officers, employees, agents and third parties connected to us hereby expressly exclude:


All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity. Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for: Losses in trading; loss of income or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; loss of goodwill; wasted management or office time; and any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.


Indemnity: Users of our websites agree to indemnify and hold us, our officers, employees, agents and third parties connected to us, harmless from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to any legal fees) arising from his or her use of content on our websites or any third party's rights including but not limited to copyright, property, and privacy rights. This indemnification and hold harmless obligation will survive this agreement and use of our websites.


Viruses, hacking and other offenses: You must not misuse our websites by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.


By breaching this provision, you would commit a criminal offense. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.


We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.


Linking to our site: You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.


We reserve the right to withdraw linking permission without notice.


If you wish to make any use of material on our site other than that set out above, please address your request to support@epic.markets


Your concerns

If you have any concerns about material which appears on our site, please contact support@epic.markets


Risk Warning


The information contained on this website is solely for educational purposes, and does not constitute investment advice. The risk of trading in securities markets can be substantial. You must review and agree to our Disclaimers and Terms and Conditions before using this site.


Individual results may vary, and testimonials are not claimed to represent typical results. All testimonials are by real people, and may not reflect the typical purchaser’s experience, and are not intended to represent or guarantee that anyone will achieve the same or similar results.


CFD and Spot Forex trading both come with a high degree of risk. You must be prepared to sustain a total loss of any funds deposited with us, as well as any additional losses, charges, or other costs we incur in recovering any payment from you. Given the possibility of losing more than your entire investment, speculation in certain investments should only be conducted with risk capital funds that if lost will not significantly affect your personal or institution’s financial well-being. Before deciding to trade the products offered by us, you should carefully consider your objectives, financial situation, needs and level of experience. You should also be aware of all the risks associated with trading on margin.


This website is not directed at any jurisdiction and is not intended for any use that would be contrary to local law or regulation.